FAQs

Help Centre

Frequently Asked Questions

What is kombucha?

If it's fermented, is it really non-alcoholic?

How should I store it?

Oops. I forgot to store it in the fridge, what should I do?

How long is it good for before and after opening?

Is it safe to drink while pregnant?

I'm avoid alcohol for religious reasons, can I drink it?

How much sugar and calories does it have?

How much caffeine does it have?

Does it taste like vinegar?

What makes Silver Swallow so luxurious?

How do I dispose of the bottle, cork & cage?

What's your shipping region?

What is the shipping schedule? How do you keep it cold?

Can I schedule my kombucha to arrive on a different day?

I still have questions, where can I get help?