Help Centre

Frequently Asked Questions

What is kombucha?

If it's fermented, is it really non-alcoholic?

How should I store it?

Oops. I forgot to store it in the fridge, what should I do?

How long is it good for before and after opening?

Is it safe to drink while pregnant?

Is it Halal?

How much sugar and calories does it have?

How much caffeine does it have?

Does it taste like vinegar?

What makes Silver Swallow so luxurious?

Where do you ship to?

Do you ship year round?

Are your shipping materials sustainable?

Can I schedule my kombucha to arrive on a different day?

I still have questions, where can I get help?